We understand doing business in a foreign country can be daunting at the best of times, as such our experienced, on the ground, english speaking team will be on hand to assist you at every stage of the supply chain. From sourcing & procurement to ensuring you are happy with the product we deliver to your door, enjoy the single point of contact while our team deal with the many intricacies of the supply chain.
Sam is a Co-Founder at OneLink with a dynamic background of initiating and founding various product-based businesses. Sam’s entrepreneurial journey led him to explore Asia’s manufacturing, where he gained valuable insights into the intricacies of the supply chain and the importance of having a trusted supply chain partner.
Sam is based in Brisbane and works closely with our customers by ensuring OneLink achieves their goals and objectives.
Tom is a Co-Founder at OneLink and is deeply interested in Asian languages and cultures. Tom spends his time between our China and Vietnam offices. Tom is strategically positioned to oversee our Asia-based operations. His commitment to quality spans the entirety of our supply chain, ensuring every order meets the highest standards.
Meet Lee, the driving force behind our development endeavors in both Australia and America. Lee’s is based in Sydney and is a key liaison between our teams in Australia and America. Lee thrives on direct communication with customers, always making time for a friendly chat. Lees personable approach ensures a strong connection between OneLink and its valued clientele.
Meet Ada, Ada orchestrates and oversees every aspect of our China team’s endeavors. Ada brings a meticulous eye for detail and a reputation for diligence to our office.
From negotiating terms to securing the best deals for our valued customers. Known for her ability to navigate complex negotiations, Ada plays a crucial role in guaranteeing that our customers consistently receive the best quality products at the best possible prices.
James is the energetic leader at the forefront of our sales charge. James’ hands-on approach not only reflects his dedication but also instills the confidence needed to effectively promote and sell our services.
Hannah possesses a keen eye for detail and a deep appreciation for the significance of superior products. Entrusted with the meticulous duty of inspecting and reporting on quality, our customers can rest assured, knowing that Hannah’s unwavering standards for quality are upheld.
Kady is our exceptional Office Manager in Vietnam. A true maestro at navigating the intricacies of business in this dynamic environment, Kady effortlessly ensures the smooth functioning of our operations.
Germaines oversees our procurement services from our China office, collaborating seamlessly with our team to discern market trends and nurture supplier relationships. Tiffany meticulously evaluates each order, strategically seeking ways to optimize costs and secure advantageous deals for our customers.
Chuan possesses a distinctive ability to attract people with his intelligence, agility, and exceptional interpersonal skills. Chuan has a great ability in identifying optimal freight solutions for our customers, coupled with his extensive industry experience, enables him to secure the most favorable rates.
My possesses a remarkable talent for effortlessly identifying winning products, though behind this apparent ease lies hours dedicated to reading valuable sources, analyzing complex data, and utilizing various software tools for each decision.
Nhi infuses creativity and passion into her work. Nhi’s artistic talents shine as she crafts exceptional design pieces that she proudly stands behind. Nhi possesses a unique ability to grasp customer requirements, navigating the complexities involved to produce creative content that not only meets but exceeds our customers’ expectations.
Our standard production lead time is 21 – 27 days for custom manufacturered products.
Having said that, the actual lead times can differ based on the specific product or products you need. Before providing a quote, we engage in negotiations with the factory on your behalf. This ensures that you have a clear understanding and are satisfied with the production lead time before making any commitments to your order.
The quoted price we provide you is all-encompassing, covering our fees within the package.
In an industry renowned for its competitiveness, our customers are familiar with prevailing market rates. Recognizing these benchmarks enables our customers to appreciate the cost-effectiveness of our services and understand our on the ground teams ability to negotiate with our already established networks.
Benefit from our extensive relationships with markets and factories, ensuring that you receive superior prices and services beyond what a first-time buyer might expect.
Your dedicated account manager serves as your singular point of contact throughout the entire supply chain. Backed by our comprehensive team, including price negotiators, designers, quality assurance, and freight experts, your dedicated point of contact has the full support needed to optimize your experience from start to finish.
Certainly, if you have a design or an idea in mind our team will help turn that idea into reality.
From the initial stages of molding and tooling to the intricacies of research and development (R&D), our team is committed to guiding you through the entire process. We’ll work closely to produce a prototype for your approval, ensuring that every detail meets your expectations. Once the sample receives your green light, we replicate the same level of quality and precision in the final production, delivering a product that aligns seamlessly with your vision.
When faced with a demand for a product from a factory not yet in our network, our seasoned team excels in selecting the best options using a comprehensive set of key metrics.
These metrics encompass various crucial aspects, including location, industry experience, financial background audit, certification, track record with previous and current customers, customer service standards, quality checks, factory inspections, and pricing structures. By meticulously evaluating these key metrics, we can pinpoint the most suitable options and offer our customers our suggested/ preferred manufacturer.
Our team carry out quality control measures at all stages throughout the supply chain, these include pre production inspections, during production inspections, end of production inspections, prior to loading inspections. We find that if there is a problem (which in some product cases is very likely) that our team is on the ground and able to identify these quality problems before they become an issue for our customers.
